Who Can Use BTaccess?


Anyone may apply for BTaccess paratransit eligibility. You may call Bloomington Transit at 336-RIDE (7433) and request that an application be mailed, e-mailed or faxed to you. Please let the Customer Service Representative know which accessible format best suits your particular needs (tape, e-mail, compact disk). You may obtain the BTaccess Application by clicking here. (Click this link to view or download the “large print” version of the BTaccess Application). A form must be completed and approved before you may schedule your first trip. Verification of your eligibility by a medical doctor licensed to practice in the state of Indiana may be necessary.

Eligibility to use BTaccess may be granted on a full or conditional basis depending on the person’s ability to use regular fixed route bus service. Those persons who receive full eligibility status may use BTaccess for all trips within the service area during days and hours that service operates. Conditional eligibility may be granted to persons who under certain conditions may be able to use regular fixed route service. Persons with conditional eligibility may use BTaccess when their disability prevents them from using the regular fixed route service.

All persons granted full or conditional eligibility for BTaccess are subject to periodic recertification of their eligibility status. Such recertification shall generally be done every 1-5 years.

In order to properly schedule the vans so that we can be there when you need us, you must schedule your trip by 5:00 pm the day before you wish to travel.

BTaccess can pick you up and drop you off only within the city limits of Bloomington. If you aren’t sure of a location is with the city limits, simply call the BTaccess information number for help. If you like, a companion may accompany you. Companions must pay the full fare requested ($2.00) per one-way trip, however, your Personal Care Attendant (there to assist you), may accompany you at no charge.

BTaccess drivers may pick you up and drop you off at your curbside. If you need assistance between the vehicle and the building or origin or destination, the driver will assist you upon request. For security reasons, drivers may not enter your home, apartment building or place of business. Therefore, please remember to make appropriate arrangements in advance.

BTaccess may accept standing orders for recurring trips on the same day and time from week to week. Please contact Bloomington Transit if you are interested in setting up a standing order.

VISITORS

Visitors who have ADA paratransit eligibility with another transit system will be provided BTaccess service. The Customer Service Manager shall verify the visitor’s eligibility by giving full faith and credit to the ID card or other documentation provided by the visitor from another transit system.

For visitors whose disability is apparent and who do not present an ID card or other documentation from another transit system, BPTC will request documentation of the visitor’s place of residence. Upon presentation of such documentation, BPTC shall provide BTaccess service to the visitor on the basis of the visitor’s statement that he or she is unable to use the fixed route transit system.

For visitors whose disability is not apparent and who do not present an ID card or other documentation from another transit system, BPTC shall request documentation of disability, such as a letter from a medical professional or eligibility  for other services based on determination of disability. Upon presentation of such documentation, BPTC shall provide BTaccess service to the visitor on the basis of the visitor’s statement that he or she is unable to use the fixed route transit system.

BTacess service for visitors will be provided for any combination of 21 days during a 365-day period beginning with the visitor’s first use of the service.