Title VI (标题六)

For Mandarin Chinese, scroll to the bottom of this page.    对于普通话 请滚动到此页面的底部

Notifying the Public of Rights Under Title VI

  • Bloomington Transit operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful practice under Title VI may file a complaint with Bloomington Transit.
  • For more information on Bloomington Transit’s civil rights program, and the procedures to file a complaint, contact 812-332-5688, (TTY 812-330-7853); email customer@bloomingtontransit.com; or visit our administrative office at 130 W. Grimes Lane, Bloomington, IN 47403.
  • Or a complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
  • If information is needed in another language, contact 812-332-5688.

Procedures to File a Title VI Complaint

  • Persons may file and sign this written complaint form within 180 days of the date of alleged discrimination. The complaint should include the following information:
  • Person’s name, address and how to reach the person (telephone number, e-mail address, etc.)
  • How, why, when and where the person believes they were discriminated against. Include the location, names and contact information of any witnesses. If the alleged incident occurred on the bus, give date, time of day, route number, location, and bus number.
  • The person must sign the letter of complaint
  • The written complaint shall be mailed or delivered to the BPTC General Manager at the address described above.

The BPTC General Manager will track and investigate all complaints received. If the General Manager is not available or if the complaint is filed against him/her, the BPTC Board Chair shall investigate the matter. The BPTC General Manager will document all complaints and findings and respond back to the complainant in writing with determinations and findings.

The person may appeal the General Manager’s finding by filing a signed, written appeal within 30 days of the date of the General Manager’s finding to the Bloomington Public Transportation Corporation Board of Directors. The Board shall investigate the matter and respond back to the complainant in writing with determinations and findings.

 

Language Assistance Measures

  • Persons may request language assistance services so as to translate vital information into a language they can better understand
  • To request translation of vital information , please contact us at 812-336-5688 (TTY 812-330-7853), or by email at customer@bloomingtontransit.com or visit our administration office at 130 W. Grimes Lane, Bloomington, IN 47403
  • A summary of the Title VI information on this page, including language asistance measures, is shown in Mandarin Chinese below

标题六

向公众通报第六章下的权利

  • 布鲁明顿过境公司根据“民权法案”第六章的规定,运营其计划和服务,不考虑种族,肤色和国籍。 任何人如认为她或他因第六条所述的任何非法行为而感到受屈,可以向布卢明顿交通局提出投诉
  • 有关Bloomington Transit公民权利计划以及申诉程序的更多信息,请联系812-332-5688(TTY 812-330-7853); 电子邮件customer@bloomingtontransit.com; 或访问我们的行政办公室,位于布鲁明顿的130 West Grimes Lane, Bloomington, IN 47403
  • 投诉人可以直接向联邦运输管理局提出投诉 民权办公室, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
  • 如果需要其他语言的信息,请联系812-332-5688

提交标题VI投诉的程序

  • 人员可以提出并签字   这个书面投诉表  在指称的歧视之日起180天内。 投诉应包括以下信息:
  • 人的姓名,地址以及如何联系人(电话号码,电子邮件地址等)
  • 如何,为什么,何时何地认为他们受到歧视。 包括任何证人的地点,姓名和联系方式。 如果所指的事故发生在公共汽车上,请提供日期,时间,路线号码,位置和公交车号码。
  • 该人必须签署投诉信
  • 书面投诉应以上述地址邮寄或交付给BPTC总经理

BPTC总经理将跟踪和调查收到的所有投诉。 如果总经理不可用或投诉是针对他/她,BPTC董事会主席应对此事进行调查。 BPTC总经理将记录所有投诉和调查结果,并以决定和调查结果书面回复投诉人。

该人员可以在总经理发现之日起30日内向布卢明顿公共交通运输公司董事会提出上诉,向总经理发出上诉。 董事会应对此事进行调查并以书面形式向投诉人作出决定和调查结果。

语言援助措施

  • 人们可能会要求语言援助服务,以将重要信息翻译成他们可以更好地理解的语言
  • 要求翻译重要信息,请致电812-336-5688(TTY 812-330-7853)或电邮至customer@bloomingtontransit.com或访问我们的管理办公室,位于布鲁明顿 130 West Grimes, Bloomington, IN 47403