Upcoming Public Hearing: On-Demand Replacement for Route 8
Downtown Transit Center, Conference Room
301 S Walnut St
Tuesday, July 27th @ 6:30p
Also available live via Zoom:
BT On-Demand Proposal
BT is constantly evaluating its service to determine methods by which public transit may be better delivered in Bloomington. In doing so, BT staff have been exploring options for incorporating on-demand service into its operations. On-demand transit refers to a method of transportation service delivery that utilizes smaller vehicles that may be more flexible in areas where large transit buses are inefficient. In fact, on-demand services already exist in Bloomington in the form of Uber, Lyft, and other familiar taxi services. BT is now considering the replacement of Route 8 by partnering with these existing on-demand providers to provide what may be more convenient service for BT riders.
On-demand service works best where demand is low for mass transit. Within the BT bus network, demand is lowest on Route 8, making it well suited for on-demand service. On average, Route 8 provides fewer than 10 trips per hour (click here for a breakdown of Passengers-Per-Hour across all routes).
On-Demand Pilot Program Key Service Characteristics
  • Trips must start and end within the Route 8 service area (1/4 mile corridor adjacent to the path of the route, within Bloomington boundaries)
  • Riders hail trips directly in Uber, Lyft, or taxi app and input special discount code for price reduction
  • Riders would pay the first $1.00, and any cost of the trip over $15.00 (BT pays a maximum of $14.00 per trip)
  • Riders in need of a wheelchair-accessible vehicle may call BT to arrange a ride to be provided by BT
  • 1-year pilot program, after which the program will be evaluated for rider satisfaction, and cost-effectiveness

Pilot program goal: provide more convenient service for riders, while delivering service more cost-effectively
Target implementation date: September 2021

Please take a few minutes to respond to our survey regarding your experience with BT buses and the possibility of adopting new on-demand services.
Survey Deadline: August 10th, 2021