Contact Us

Your praise, suggestions, and reports of poor service are valued. If you have a complaint, please indicate the date, time, bus number, and direction of travel so that we may investigate and work to resolve the issue. Please email us at customer@bloomingtontransit.com or fill in the form below or mail us at:

Bloomington Public Transportation Corporation
130 W. Grimes Lane
Bloomington, IN 47403
(812) 336-7433

If your complaint is related to disability access on Bloomington Transit fixed route or BT Access service,
please contact Eli McCormick, Customer Service Manager, at customer@bloomingtontransit.com or by
phone at 812.332.5688.

If your complaint is related to violations of Title VI of the Civil Rights Act of 1964, please click
HERE for further instructions on how to submit your complaint.